Select a country or zone to read about our shipping options and approximate transit times.
Tracking links:
• Asendia
• Singpost
• NinjaVan
• USPS
• ParcellApp to track all services in one place.
USA
Shipping Info
• We ship from California
• Orders placed by 12:00 ship the same day
Shipping Options
• Standard is ground & postal services
• 2-day expedited services throughout the US
• Free shipping on all orders over $40.-
• Standard shipping starts at $5.-
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Canada
Shipping Info
• We ship from California
• Orders placed by 12:00 ship the same day
Shipping Options
• Shipping starts at $12.-
• Orders via DHL eCommerce
• Transit times are about 6-10 days.
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Singapore
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
Shipping Options
• Orders ship by NinjaVan (1-3 days)
• Free shipping on all orders over $30.-
• Shipping starts at $1.80
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Malaysia
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
Shipping Options
• 1-3 days DHL Express
• 3-7 days by NinjaVan to West Malaysia
• 5-13 days by NinjaVan to East Malaysia
• Free shipping on all orders over $40.-
• Shipping rates starts at $5.-
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Indonesia
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
• Import duties to Indonesia are pre-paid and will not be charged upon receiving.
Shipping Options
• 2-5 days to Greater Jakarta Area by NinjaVan
• 3-10 days to the rest of Indonesia
• Shipping rates starts at $6.-
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Japan
Rest of Asia
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
Shipping Options
• 2-4 days DHL Express
• 5-15 days by Singpost
• 11-21 days by Asendia
• Shipping rates starts at $7.-
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Europe
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
• EU VAT is charged at checkout according to EU One Stop Shop regulations.
• Seamless customs process in the EU with no further import duties due.
Shipping Options
• 2-4 days by DHL Express
• 6-12 days by Singpost
• 9-17 days by Asendia
• Shipping starts at $8
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
UK
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
• UK VAT is charged at checkout according to UK regulations.
• Seamless customs process in the UK with no further import duties due.
Shipping Options
• 2-3 days by DHL Express
• 6-12 days by Singpost
• 9-17 days by Asendia
• Shipping starts at $8
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Australia
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
Shipping Options
• 2-3 days by DHL Express
• 6-12 days by Singpost
• 9-17 days by Asendia
• Shipping starts at $9
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
Rest of World
Shipping Info
• We ship from Singapore
• Orders placed by 12:00 ship next day
Shipping Options
• 2-4 days by DHL Express
• 6-15 days by Singpost
• 14-21 days by Asendia
Returns
We replace defective products at no cost. Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).